Legal
These terms govern your use of Shade Diary's website, waitlist, checkout-interest flow, future web purchase flow, and future iOS app.
By using Shade Diary, joining the waitlist, pressing a checkout-interest button, creating a future account, buying a subscription, or using the future app, you agree to these Terms and the Privacy Policy. If you do not agree, do not use Shade Diary.
You must be at least 13 to use Shade Diary. If you are under the age of majority where you live, you may use Shade Diary only with permission from a parent or guardian. Purchases must be made by an adult or with adult permission.
Shade Diary helps users think through at-home hair color decisions before they mix dye. It can organize starting hair details, old color history, formula notes, qualitative Color Reads, Color Receipts, reminders, and Day 3 proof. It does not guarantee a dye result, prevent damage, diagnose allergies, replace strand tests or patch tests, or replace a licensed colorist, medical professional, dermatologist, or product manufacturer.
Shade Diary plans a hard paywall with no free trial. The public funnel currently collects purchase intent while checkout links are configured. When purchase links are live, the prices shown before purchase will control. Current planned launch pricing is:
Default Shade Diary Pro plan for Color Reads, Color Receipts, saved history, Day 3 proof, and app redemption.
Secondary plan for urgent dye-day decisions.
Subscriptions renew automatically until canceled. Renewal timing, cancellation, refunds, taxes, receipts, and billing support may be handled by Apple, Stripe, RevenueCat-powered web checkout, or another purchase processor depending on where you subscribe. You are responsible for canceling before renewal if you do not want the subscription to continue.
Web purchase redemption is planned to map to the same Shade Diary Pro entitlement used in the iOS app. We may change prices, products, or offers before launch, but the active checkout page must disclose the actual price, renewal cadence, and no-trial status before purchase.
If you purchase through Apple, manage cancellation and refund requests through your Apple account and Apple's App Store process. If you purchase on the web, manage the subscription through the checkout or customer portal provided for that purchase path. We may issue refunds where required by law or where the applicable processor allows it, but we do not guarantee refunds for subscription periods already billed unless the purchase flow says otherwise.
You keep ownership of photos, formulas, notes, Color Receipts, and other content you provide. You give Shade Diary a limited license to host, process, analyze, display, and transform that content only as needed to operate and improve the product, provide support, secure the service, and comply with law.
Do not upload content you do not have the right to use. Do not upload another person's face, hair photo, private information, or likeness without permission. Do not submit medical emergencies or highly sensitive personal information into optional notes.
Shade Diary, the website, app designs, copy, product names, visual system, screens, and related materials are owned by Shade Diary or its licensors. These Terms do not transfer our intellectual property to you. You receive only the limited right to use the service as allowed by these Terms.
If Shade Diary is distributed through Apple's App Store, Apple may require Apple account terms, App Store purchase rules, and Apple's standard app license terms to apply in addition to these Terms. Apple is not responsible for providing Shade Diary support unless Apple's own terms require otherwise.
Shade Diary is provided "as is" and "as available." To the maximum extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and any guarantee that a hair-color result will match a reference, avoid damage, or be safe for your hair, skin, scalp, or products.
To the maximum extent allowed by law, Shade Diary and its operators will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, failed dye results, hair damage, correction costs, or product reactions. Our total liability for any claim related to Shade Diary will not exceed the amount you paid to use Shade Diary in the three months before the claim, or $50 if you did not pay us.
We may change Shade Diary, update these Terms, suspend access, or terminate accounts when needed to operate the service, protect users, comply with law, or respond to misuse. Continued use after updated Terms are posted means you accept the updated Terms.
These Terms are governed by the laws of the United States and the applicable state law for the operator's principal place of business, without limiting mandatory consumer protections that apply where you live. Disputes should first be sent to hello@clueless-creations.com so we can try to resolve them informally.
Questions about these Terms can be sent to hello@clueless-creations.com.